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The enterprise will serve as Twelephone’s business model. The idea: a customer with a problem with a product or service gets reached through Twitter. The consumer gets a voice or video call by clicking on a link in a tweet.
WebRTC will soon be available on Firefox and Opera. Microsoft says it is on their roadmap. Apple has not said if WebRTC will be supported in Safari. With WebRTC, Twelephone Founder Chris Matthieu says his service can capture the microphone and camera on a user’s computer — all on high-definition audio and video without the middleman. No Flash is needed. Instead, the P2P network offers the capability to create data channels, such as audio and video, instant messaging, and file transfers. It provides a secure, encrypted connection.